Aqualung Group is conducting a recall of its i330R Dive Computers that have been produced and distributed on the market in 2021 and 2022.
It was identified that the said dive computer does not automatically adjust pressure level when diving at 900m (3000 feet) altitude or higher.
It was identified that the said dive computer does not automatically adjust pressure level when diving at 900m (3000 feet) altitude or higher.
Instructions for Customers :
- Customers shall immediately stop using their i330R Dive Computer for diving activity taking place at 900m (3000 feet) altitude or higher;
- Customers are further asked to update their i330R dive computers by :
=> downloading a firmware update through DiverLog+ application as per instructions below; or
=> bringing i330R dive computer to the store where it was bought; the professionals of the store/dive center will be able to download and install the upgrade.
=> bringing i330R dive computer to the store where it was bought; the professionals of the store/dive center will be able to download and install the upgrade.
After the installation of the update, the new firmware revision shall read R1.004 or later.
End users upgrading their i330R themselves are advised to bring it to product dealer or local Dive Center to check if the upgrade has been successfully installed. If you have any questions, do not hesitate to contact customer service at the following address:Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken. .
End users upgrading their i330R themselves are advised to bring it to product dealer or local Dive Center to check if the upgrade has been successfully installed. If you have any questions, do not hesitate to contact customer service at the following address:
Yo can find the complete informations here: https://uk.aqualung.com/en/recall-information/recall-information.html?fbclid=IwAR33QD3jUZWmMHVcNtrywEwL8JgLRhK29C4qsRsezglsz7_qgx7muQ2i-eo
